Since first logging on in 2003, Dr. Chuluunbat has utilized most aspects of the platform to accelerate her pediatric eye health skills and knowledge. She has also learned how to work together with others to provide better eye health services, telling us: “There is no pediatric private clinic, so Orbis has opened my eyes in how we could learn and how we could collaborate, and how we can improve the patients’ eye health, and how we could together achieve a better outcome.”
What stands out the most is her extensive use of Cybersight Consult service, so much so that she is regarded by the Cybersight team as a "Consult super-user.” At the touch of a button, the Consult service enables direct access to our network of Cybersight mentors, all international ophthalmology experts. They provide Cybersight users like Dr. Chuluunbat with advice on complex patient cases, helping them determine the best course of care.
She adds that the service has been extremely useful given that Mongolia does not have its own fellowship training program in pediatric ophthalmology.
Over the years, she has gained expertise from participating in hundreds of consults. Speaking about using Cybersight Consult for complex clinical cases, she shared: “I always used to take pictures of patients who had difficult cases. If I had questions on how I should manage them, I send them to my main Cybersight mentors. I have sent almost 400 cases through Cybersight since 2003.”
She confirms that her and her colleagues’ relationship with Cybersight has helped them specifically with treating cases of retinoblastoma (a type of eye cancer). A big challenge in Mongolia is that cases are often diagnosed at a late stage. According to Dr. Chuluunbat, improvements in diagnosis and patient care would not have been possible without Cybersight.
In terms of Cybersight’s evolution through the years, she says the user experience has become easier for her as the internet connection in Mongolia is now much more reliable, allowing images to be sent from everywhere in the country, even in rural areas.
Overall, Cybersight has exceeded her expectations, and she says “she’s really proud of it.”